Terms & Conditions
Last updated: September 16, 2026
SECTION 1: INTRODUCTION
These Terms and Conditions govern the use of Digital Bikes' services. Please read them carefully, as they outline your legal rights and obligations, including dispute resolution procedures. By accessing or using Digital Bikes' services, you confirm that you have read and agree to be bound by these Terms and Conditions. If you do not agree, you must not use Digital Bikes' services.
1.1 Interpretation
User
Any individual registered to use Digital Bikes' services or products.
Application
Mobile software used to access Digital Bikes services.
Website
A set of related web pages under a single domain managed by Digital Bikes.
Docking Station
A designated location where users can pick up or return bikes.
Agreement
A legally binding arrangement between Digital Bikes and the User.
Contract
A formal, enforceable agreement between parties regarding service use.
SECTION 2: MODIFICATION OF THESE TERMS AND CONDITIONS
Digital Bikes reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. Continued use of the services after modifications implies acceptance of the updated terms. Users will be notified of changes through their registered email, the application, or the website. Users should review these Terms regularly to stay informed.
SECTION 3: REGISTRATION AND DATA COLLECTION
To use Digital Bikes' services, you must register and provide accurate and complete information. Upon registration, Users must:
- Provide a valid email address.
- Set and maintain a secure password.
- Be responsible for safeguarding login credentials.
- Notify Digital Bikes immediately in case of unauthorized access by emailing stardigitalbikes@gmail.com.
Digital Bikes retains all collected data in compliance with its Privacy Policy.
SECTION 4: ASSUMPTION OF RISK BY USER
Users acknowledge that riding a bicycle involves inherent risks, including but not limited to accidents, injuries, or property damage. By using Digital Bikes, Users accept full responsibility for any risks associated with riding and agree to follow all applicable traffic and safety regulations.
SECTION 5: SERVICE SYSTEM
Digital Bikes provides bicycles for rental use within designated areas. Users must:
- Follow the instructions provided on the application and at docking stations.
- Return bikes to approved locations after use.
- Report any mechanical issues immediately via the app or customer service.
SECTION 6: FEES AND PAYMENT
Payment Agreement
Users agree to pay all applicable rental and service fees as outlined on the Digital Bikes platform.
Fee Changes
Fees are subject to change and are displayed before checkout.
Payment Methods
Payments must be made using approved payment methods.
Late Returns
Failure to return a bicycle on time may result in additional charges.
SECTION 7: INTERACTION WITH OTHER USERS
Users are expected to engage respectfully with other riders and follow all community guidelines. Harassment, threats, or inappropriate behavior towards other users will result in account suspension or termination.
SECTION 8: PROHIBITED CONDUCT
Users must not:
Use Digital Bikes for unlawful activities.
Ride under the influence of alcohol or drugs.
Tamper with or damage Digital Bikes property.
Allow unauthorized persons to use their account.
Violations will result in account suspension and potential legal action.
SECTION 9: USER OBLIGATIONS
Traffic Laws
Comply with all traffic laws and safety regulations.
Safety Gear
Wear appropriate safety gear, including helmets.
Reporting
Report any lost, stolen, or damaged bikes immediately.
SECTION 10: HELMET USAGE
While helmet use is strongly recommended, Users assume full responsibility for their personal safety and compliance with helmet laws.
SECTION 11: ADDITIONAL FEES
Users may incur extra charges for:
Late returns
Damaged or stolen bikes
Failure to follow return procedures
ACCOUNT TERMINATION & LEGAL
Account Termination
Digital Bikes may suspend or terminate a User's account for violations of these Terms. Termination does not release Users from outstanding fees or liabilities.
Intellectual Property
All trademarks, copyrights, and service marks related to Digital Bikes remain the exclusive property of the company.
Our Liability
Digital Bikes is not liable for personal injuries, lost property, or third-party actions affecting service availability.
User Liability
Users are responsible for any damages caused to the bike or docking station during rental.
Governing Law & Dispute Resolution
These Terms are governed by the laws of Uganda. Disputes will be resolved through arbitration or Ugandan courts.
ADDITIONAL POLICIES
Return Policy
Bikes must be returned to designated docking stations in working condition.
Disclaimer
Digital Bikes does not guarantee uninterrupted service and is not responsible for unforeseen disruptions.
Privacy Notice
User data is collected and processed in compliance with our Privacy Policy.
Refund Policy
Refunds are processed only for verified overcharges or system errors.
Eligibility
Users must meet age and competency requirements.
Maintenance Responsibility
Digital Bikes ensures bikes are well-maintained; however, Users must report issues promptly.
By using Digital Bikes, you agree to these Terms and Conditions. If you have any concerns, contact us at stardigitalbikes@gmail.com.